Microsoft Teams Calendar Sync Issue

18 Sep Microsoft Teams Calendar Sync Issue

Microsoft Teams Calendar Sync Issue

 Occasionally, users see Teams calendar sync issues. Due to that, the user doesn’t see all the meeting events in the Teams calendar but shows in the outlook calendar. In Teams user may see the error message: Can’t sync right now. We’ll try again soon.

Resolution:

Most of the time, the calendar sync issue is transient and resolves after users restart their Teams client. Restarting the Teams client will disconnect Teams from all the active services and sessions that it was connected to, and once the Teams client restarts, all the Teams services are connected to a new session, and the issue gets resolved its own.

You can follow the below steps for Teams desktop and mobile client:

Teams Desktop client:

If you are facing calendar sync issues in Teams, a banner appears at the top of the app containing the Refresh link. Click the link to restart your app; you should be fully synced once everything is up and running again.

Another option is to manually restart the app by right-clicking the icon in your dock (macOS) or taskbar on windows and selecting Quit. After you quit, just click the app icon to open it again.

Teams Mobile App:

The Teams mobile apps automatically sync every time when the user opens or uses it. Users can also pull down to refresh their messages to sync and get updated information.

Thank you.