Decoding DoT’s OSP Guidelines: PSTN, VoIP, and Microsoft Teams Direct Routing Explained
Understanding Indian DoT Regulations for PSTN Calling and VoIP in OSP Scenarios India’s telecom regulatory landscape for Other Service Providers (OSPs)—including BPOs, KPOs, and call centers—has evolved significantly with the 2020 and 2021 updates (COVID Time) from the Department of Telecommunications...