Comparing Classic Outlook and New Outlook for Windows: A Feature Breakdown

Balu Ilag | August 4th 2024

Comparing Classic Outlook and New Outlook for Windows: A Feature Breakdown

Comparing Classic Outlook and New Outlook for Windows: A Feature Breakdown

Microsoft Outlook has long been a staple for productivity, providing users with powerful tools for managing email, calendar, contacts, and tasks. With the introduction of the New Outlook for Windows, Microsoft has revamped this essential application, introducing a modern design and enhanced features while still offering the core functionalities that users have come to rely on.

Here’s a detailed comparison between Classic Outlook and New Outlook for Windows based on key features:

  1. Account Support
  • Classic Outlook: Supports a wide range of account types, including Microsoft 365, Exchange, Gmail, Yahoo, and iCloud. Multiple mail profiles and shared mailboxes are also supported.
  • New Outlook: Provides similar account support but is still catching up with features like multiple mail profiles and shared mailboxes, which are marked as upcoming.
  1. App Framework
  • Classic Outlook: Includes support for custom forms, VBA macros, and extensive offline functionality.
  • New Outlook: Emphasizes a modern user experience, but lacks support for custom forms and VBA macros. Offline support and .PST file handling are slated for future updates.
  1. Calendar Features
  • Classic Outlook: Offers robust calendar functionalities such as category colors, group calendars, and delegate access.
  • New Outlook: Matches many of these features and introduces new ones like editing events in a series and in-person events. However, some features like offline support are still being developed.
  1. People and Contacts
  • Classic Outlook: Features a comprehensive address book and offline support for contacts.
  • New Outlook: Maintains key features like contact lists and global address lists, but lacks an integrated address book and is awaiting offline support.
  1. Mail Functionality
  • Classic Outlook: Known for its extensive mail management tools, including conditional formatting, mail merge, and message recall.
  • New Outlook: Introduces Microsoft Copilot and other AI-powered enhancements. However, some traditional features like message recall and .msg file support are partially available or under investigation.
  1. Search Capabilities
  • Classic Outlook: Provides robust search features with refiners and top results.
  • New Outlook: Expands on search functionalities with new features like file answers, calendar answers, and an integrated Teams tab.
  1. Security and Compliance
  • Classic Outlook: Includes advanced security features like S/MIME, DLP, and Purview Message Encryption.
  • New Outlook: Continues to support these features with some enhancements, though a few are still under investigation.
  1. Teams Integration
  • Classic Outlook: Integrates with Microsoft Teams for meeting scheduling and presence indicators.
  • New Outlook: Builds on this integration with additional features like meeting chat and share to Teams, with more improvements on the way.

 

You can refer the below table for the detailed comparison for each features:

Calendar Feature Comparison
Feature Classic Outlook New Outlook Help article
3-day calendar view Available Available Change how you view your calendar
Add attendees as optional Available Available Schedule a meeting or event with others
Category colors Available Available
Delegate access Available Available
Edit this and all following events in a series Not supported Available Change an appointment, meeting, or event
In-person events Not supported Available Schedule in-person events in Outlook
Group calendars Available Available Schedule a meeting on a group calendar
Meeting insights Partially available Available Use Microsoft Viva Insights in Outlook
Meetings to be always online (Zoom, Webex, etc.) Available Available
My Day / To-do bar Available Available
Offline support Available Upcoming
Quick creation of events Available Available
Preserve declined meetings Not supported Available Show a declined meeting on my calendar
Save meeting as a draft Available Available Save a meeting invite as draft
Sensitivity labels with Microsoft Information Protection on events Available Available
Schedule View Available Investigating Change how you view your Outlook calendar
Shortened meetings (Outlook preferences and service settings) Available Available End meetings early or start late
Show as working elsewhere Available Available Set your work hours and location
Mail Feature Comparison
Feature Classic Outlook New Outlook
Advanced sensitivity labels with Microsoft Information Protection Available Available
Auto capitalization and auto correct Available Upcoming
Category colors (Mail) Available Available
Collapsible headers in message list Available Available
Category favorites Not supported Available
Conditional formatting Available Partially available
Copilot Partially available Available
Delay send rule Available Investigating
Dictation Available Available
Editor Available Available
.eml file support Available Partially available
Focused inbox Available Available
.ics file support Available Partially available
Ignore conversations Available Available
Inking (Draw tab) Available Available
Link previews and permissions Available Available
Loops Available Available
Mail merge Available Investigating
Mail tips (External users, large audience, and Automatic replies) Available Available
Message Recall Available Partially Available
.msg support Available Partially Available
Offline support Available Upcoming
.oft file support Available Partially Available
Outbox folder Available Upcoming
Picture formatting Available Partially Available
Pin messages Not supported Available
Quick Parts Available Investigating
Quick Steps Available Partially Available
Reactions Available Available
Read Receipts Available Available
Resend message Available Upcoming
Rules Available Partially Available
Conditional formatting Available Partially Available
Snooze Not supported Available
Sweep Not supported Available
Text prediction Available Available
Undo send Not supported Available
Voting buttons Available Not supported
Microsoft Teams Integration
Feature Classic Outlook New Outlook
Meeting chat Not supported Available
Presence indicators in Sender, recipients and co-recipients Available Available
Reply by chat Available Upcoming
Share to Teams Available Available
Account Support Comparison
Feature Classic Outlook New Outlook Help article
Work or school account (Office 365 / Entra ID) Available Available Add an email account to Outlook
Microsoft accounts Available Available Add an email account to Outlook
(Microsoft as the provider – Outlook.com, Hotmail.com, etc.)
Gmail Available Available Add a Gmail account
iCloud Available Available Add or manage an iCloud account
Yahoo Available Available Add or manage a Yahoo! account
IMAP Available Available Add an email account to Outlook
POP Available Available
Exchange (on-prem and on-prem ADFS) Available Under investigation
Multiple mail profiles Available Upcoming
Shared mailbox / shared folders Available Upcoming
Shared mailbox – Archive Available Upcoming
Shared mailbox – Delegate access Available Partially available

 

The New Outlook for Windows is clearly designed with a forward-looking approach, incorporating modern design elements, AI capabilities, and deeper integration with Microsoft 365 services like Teams. However, it is still evolving to fully match the extensive feature set of Classic Outlook. Users and organizations will need to weigh the benefits of the new interface and functionalities against the maturity and comprehensiveness of the Classic Outlook experience. As Microsoft continues to update the New Outlook, it’s likely that more features will be added, eventually making it the go-to version for all users.

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