Teams Priority Notifications

Priority Notifications is a new Teams feature started rolling out to customer tenant. However, there is no exact schedule date when this roll out to your tenant but this feature out soon as Microsoft said in the notification.

How does this affect customer?

This feature allows a user to mark a chat message in Teams as “Urgent”. Unlike regular “important” messages, Urgent Messages (aka “priority notifications”) notify users repeatedly for a period of 20 minutes or until messages are picked up and read by the recipient, maximizing the likelihood that the message is picked up and acted upon in a timely manner.

How do I send priority chat message in Teams?

You simply start new conversation or send urgent message in existing conversation by clicking on (!) Set Delivery options, then It will give option to choose Standard, Important or Urgent. Refer below image 

For this post I choose as urgent, then then typed message and click on send. 

Recipient end:

Receiving end user received reminder message and outlook email notification as below image. 

What do I need to do to prepare for this change?

There is nothing you need to do to enable the feature. You may wish to update your training and documentation as appropriate.

How do I control priority notification?

IT Admins can manage this feature as part of messaging policies in Teams. This feature is on by default for all tenants. However, due to configuration issues, in some cases, if an admin has created a TeamsMessagingPolicy in the last 6 months, this setting might have been defaulted to OFF. In that case, tenants admins will have to set it back to ON explicitly.

Please note: For a limited time, unlimited Priority Notifications in Microsoft Teams will be made available for all customers. This promotion will run from July 2019 until December 31, 2019 and during this time all Teams users will be able to send unlimited Priority Notifications. for more information, see Priority Notifications.

You read additional Information to learn how to manage this and other messaging policies within the Teams admin center.

Thank you.