Harnessing the Power of Organization-Wide Teams in Microsoft Teams for Collaborative Success

Balu Ilag | November 28th 2023

Harnessing the Power of Organization-Wide Teams in Microsoft Teams for Collaborative Success

Are you part of a small-to-medium-sized organization looking to boost collaboration and ensure everyone is on the same page? If so, let’s dive into the world of organization-wide teams in Microsoft Teams – a feature that’s like having a virtual meeting room where every employee has a seat at the table.

What is an Organization-Wide Team?

Imagine a team where every single member of your organization is automatically included. Yes, everyone – from the CEO to the newest intern. This is what an organization-wide team in Microsoft Teams offers. It’s a digital space where all users in your organization are gathered for seamless collaboration and communication.

Automatically Inclusive and Up-to-Date

The beauty of organization-wide teams is their automatic nature. When a new employee joins your organization, they’re instantly added to the team. And if someone leaves, they’re automatically removed. It’s like having an ever-evolving team roster that manages itself!

Setting Up Your Organization-Wide Team

If your organization is new to Teams and has fewer than 5,000 users, you’ll find an organization-wide team created for you automatically. But if you’re part of a larger group (up to 10,000 users), here’s how you can set one up:

  1. Convert an Existing Team: Choose an existing team, click on ‘More options,’ and then ‘Edit team’ to transform it into an organization-wide team.
  2. Create a New Team: Start from scratch and select the ‘Org-wide’ option. It’s as simple as that!

Figure 1, Organization-wide Teams Create

Who’s In and Who’s Out?

All active users in your organization are automatically added as team members. Global Administrators and Teams Administrators get the privilege of being team owners. But here’s who won’t be automatically added:

  • Blocked accounts
  • Guests
  • Resource/service accounts (like those for auto attendants)
  • Room/equipment accounts
  • Accounts backed by a shared mailbox

Making the Most of Your Organization-Wide Team

To ensure your organization-wide team is a hub of productivity and not a chaos of notifications, consider these pro tips:

  1. Channel the Conversation: Restrict posting in the General channel to team owners to reduce noise.
  2. Manage @Mentions: Turn off the option for members to @mention the entire team or team name to avoid notification overload.
  3. Highlight Important Channels: Auto-favorite specific channels to direct attention to crucial conversations.
  4. Embrace Channel Moderation: Assign moderators to control who can start new posts, reply to messages, and manage bots and connectors.
  5. Keep the Roster Clean: Regularly review and remove accounts that don’t belong to maintain relevance and focus.

A Few Things to Remember

  • If a user’s account is disabled and then re-enabled, they might need a manual re-addition to the team.
  • Removing users should be done through Teams to prevent them from being re-added automatically.

Why Organization-Wide Teams?

  1. Inclusivity: Everyone gets a voice and a space to share ideas.
  2. Efficiency: Important updates reach the entire organization instantly.
  3. Community Building: Fosters a sense of belonging and community within your organization.

What are the Limits of Organization-Wide Teams

While organization-wide teams in Microsoft Teams are a fantastic tool for inclusive communication and collaboration, it’s important to be aware of certain limitations. Knowing these will help you plan better and avoid any unexpected roadblocks.

Teams and Channels: Understanding the Boundaries

  1. Number of Org-Wide Teams:
    • Maximum Limit: You can have up to five org-wide teams in a tenant. This limit is set to ensure optimal performance and manageability. So, if you’re planning to create multiple org-wide teams, strategize wisely on how to utilize them effectively.
  2. Membership Cap:
    • Maximum Members: An org-wide team can include up to 10,000 members. This cap accommodates most small-to-medium-sized organizations comfortably. However, for larger organizations, this means being selective or creating multiple org-wide teams if necessary.
  3. Shared Channel Participation:
    • Important Note: Org-wide teams are not supported to be added as members of a shared channel. This limitation is crucial to note for your channel management strategy. If your organization heavily relies on shared channels for cross-team collaboration, you’ll need to plan accordingly.

Why These Limits?

You might wonder why these limitations exist. They are primarily in place to ensure that Teams operates smoothly and efficiently. Large numbers can lead to management challenges and impact the performance of the platform. By setting these limits, Microsoft ensures that all users have a seamless and productive experience on Teams.

Tips for Working Within These Limits

  • Strategic Planning: With a cap of five org-wide teams, it’s essential to plan their purpose and usage strategically.
  • Selective Membership: For organizations with more than 10,000 users, consider which segments of your workforce will benefit most from being in an org-wide team.
  • Alternative Collaboration Methods: For larger organizations, explore other collaboration methods within Teams, like smaller group teams or channels, to ensure everyone is effectively connected.

Wrapping Up

Organization-wide teams in Microsoft Teams are a game-changer for internal communication and collaboration. They break down silos, ensure everyone is informed, and create a unified digital workspace for your entire organization. So, if you haven’t already, it’s time to embrace this feature and watch your organizational collaboration soar to new heights!

Happy Teaming, everyone! 🚀

P.S.: Have you had any unique experiences or success stories with your organization-wide team? Feel free to share in the comments below!

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