Microsoft Teams Voice Video call and meeting

Balu Ilag | December 13rd, 2020

Microsoft Teams Voice Video call and meeting

Microsoft Teams Voice Video call and meeting

Teams Voice/video call

Microsoft Teams provides voice and video call capabilities with desktop sharing so that the users can elevate their chat conversation to voice/video calls. Teams allow users to have a private call between one to one or group calls. This voice and video call happening through Voice Over Internet Protocol (VoIP).

Users can make the call to their colleague as the internal user as well as external users, including guest, federated, and external phone call, below mentioned user type, which can leverage voice/video call capabilities.

  • Teams call with Internal users: corporate users who have an account in the same tenant. For example, balu@bloguc.com
  • Call with Guest users: Guest users are invited for one or two teams in your organization. That’s why they called as guest users. Users who have a guest account in the same tenant can have called and chat in Teams.
  • Call with federated (external) users: Federated users are Users of a different organization with federation configured between both organizations and both the organization using Teams. For example, bloguc.com and microsoft.com
  • Phone (PSTN) call (Audio Only): Teams allows to make a phone call (voice only) using Public Switched Telephone Network. However, the user must have enabled for enterprise voice in order to make a phone call.

Microsoft Teams Meeting:

Meeting provides a rich set of capabilities using various devices. Teams meeting provides a pre-meeting, during the meeting and post-meeting experience to collaborate with the member.

Microsoft Teams provides better meeting experience by allowing users to organize easily, prepare, and follow-up by using pre and post-meeting experiences like collaborate before the meeting using chat and meet-now. Users can be more engaged and productive by sharing content from the desktop (Mac and Windows) or mobile devices and add the video to meeting for face to face video. Finally, Teams meeting just work with excellent audio/video quality and reliability by joining from the desktop (Windows and Mac) and mobile devices or phone or conference rooms. The meeting organizer can also invite external users to join via a web browser. All this meeting experience builds on the foundation of next-generation Skype infrastructure, Office 365 services including Exchange, SharePoint, Stream, Microsoft AI, and Cortana.

For example, when a user schedules a Teams meeting to discuss project work, they will get the opportunity to experience pre-meeting collaboration. Like before the meeting, they can use the chat that is automatically created for that meeting to discuss the agenda and share files. Members of the team join from all kinds of different devices, such as desktop (Windows or macOS), Android phone, iOS phone, and office users join from the surface hub, if any. They can also share links, audio, video, and share desktop so that everyone can see project material. Also, they can record meetings so that the user who was not able to join can review the recording as well as any notes created during the meeting and continue collaborating in chat.

Teams meeting has some network requirements, and the network has a high impact on user experience, so it is essential to get the network right to have significant experience possible.

There are different types of meetings that you can create in Microsoft Teams, depending on the nature of the meeting:

  • Private meeting: When the user wants to have a meeting with individual people, but they do not want the meeting to be visible to others.
  • Channel meeting: When channel meetings scheduled in the Teams team, all team members are automatically invited, and they will have access to the discussion and meeting recording if that meeting is recorded.
  • Ad-hoc meeting (Meet now): When the user wants to meet immediately at the current point in time without previously scheduling a meeting.

Teams meeting does have a meeting lifecycle that includes before, during, and after meeting experience.

  • Per-meeting: Users can have contextual conversational in Teams and prepare and discuss content and schedule teams meeting.
  • During Meeting: User can have face to face video, follow the action, share content, record the meeting with transcription, and join from a Teams room quickly.
  • Post-meeting: Users can playback meetings with transcription, and they can share a note and do the post-meeting chat and collaboration.

Who can attendee the Teams meeting?

As you read in the Teams meeting introduction that Teams allow internal (within the organization) and external (outside organization) participants. But in reality, there are more than two attendee types, and Teams allows all these attendees to join Teams meeting. However, depending on what type of attendee they are, they will have different information and option in the meeting.

  • Internal user: corporate users who have an account in the same tenant. For example, balu@bloguc.com
  • Guest users: Guest users are invited for one or two teams in your organization; that’s why they called guest users. Users who have a guest account in the same tenant can join the Teams meeting.
  • Federated users: Federated users are Users of a different organization with federation configured between both organizations and both the organization using Teams. for example, bloguc.com and microsoft.com
  • Anonymous users: Anonymous users have no account at all or an account in a tenant without a federation.

Remember that, at the meeting join time attendee type is determined, and the user cannot change the attendee types. For example, If a Federated user forgot to sign-in, they will be treated as an anonymous user when they join meetings. If they want to join the meeting as federated users, then they must leave the meeting and rejoin as federated using with sign-in.

Note: It is not possible to promote users from one attendee type to a different attendee type. However, it is possible to demote or promote attendee as presenter or attendee in Teams meeting.

References:

Understanding Microsoft Teams Administration book. Retrieved from https://link.springer.com/book/10.1007/978-1-4842-5875-0

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