How to resolve Skype for Business crashing issue?

If your Skype for Business client is crashing, then there might be plenty reason behind it. Here you can start is:

1. Update your Skype for Business client: You may experience random crashes of Microsoft Skype for Business 2016 due to client version.
2. Most of the time client crashing issue get resolve after updating Skype for Business client with latest updates. If issue persist then do.
3. If Skype for Business client crashes when use Audio / Video call and meeting, then do below:
4. Remove all USB headset/ devices from your computer and use inbuilt-in speaker and mic to Skype for Business isolate device interference sign-in and use Skype for Business client for Audio / Video call.

OR

1. You can unmute audio and make Skype for Business call. If call works that means issue with your USB device. If issue persist then.
2. If issue persist then > Uninstall Office 2015 / 2016 completely and reinstall Office 2015/2016 again and then try to use Audio/ Video calls. If issue persist then do below.
3. Open Computer Management > Device Manager > Expand ‘Voice, Video and game…’ > right click on each driver and select ‘Updates driver Software’ and then restart computer and check.
4. If issue persist then rename your affected users windows profile using Administrator account. Users profile path: C:\Users\

Note: make sure to take Backup of your affected users’ profile first before rename the profile. Ask user to Login on computer using new profile and make calls.

6. If still issue persist then last and final option is reimage the affected users computer… (Not recommended).

Thank you.